Frequently Asked Questions
How often should I change my baby's sPUNKy diaper?
We recommend changing diapers when damp or every 2 hours. For very sensitive littles, changing as close to output times as possible is highly recommended.
Can sPUNKy diapers be used overnight?
Our diapers are designed for daytime use. Though we have a heavy wetter option in our BeEflat Hemp and all our diapers can be boosted to accommodate heavier outputs, please use sPUNKy diapers at nap time and overnight at your own discretion.
Are sPUNKy diapers waterproof?
Our diapers are not waterproof on their own and will need a Bumby Abrazo wool cover to be waterproof.
What type of booster should I get?
Hemp, Organic Cotton French Terry Trifolds come automatically as a set with our Pocket Contours and Pocket Fitteds (fitteds also come with an additional Hemp Organic Cotton Mini Booster). These sets are perfect for daytime wear. If more absorbency is required, we suggest adding any one of the insert accessories your order. We offer additional trifolds, snake boosters, and mini boosters.
What is the difference between a Pocket Contour and a Pocket Fitted diaper?
Our Pocket Contour diapers are designed for ultimate versatility to always ensure a snug fit for your baby's growing body without the addition of elastic. Our Pocket Fitted diapers feature Cotton Rubber elastic, which with the luscious stretch of our Tencel Lyocell Organic Cotton blend offers a gentler, softer seal against baby's legs and waist.
I saw a print that I love but it's no longer available. When will it be available again?
The sPUNKy diaper I had my eye on just sold out! When will it be back in stock?
We aim to restock our sPUNKy Core Collection diapers every other Saturday. sPUNKy Limited Edition Collection diapers are our most popular bestsellers and often sell out quickly! Since they are generally released and only available during our seasonal events, they will be restocked on the same schedule during each event, depending on availability.Back to Top
How much is shipping?
Shipping rates will be calculated at checkout based on package weight and shipping speed.
When can I expect my order?
All orders are expected to ship within 5-8 business days for economy shipping and 3-4 business days for standard shipping. Delivery times may vary, depending on the carrier and environmental factors. You will receive updates in your email regarding your order once it's been shipped.Back to Top
Store Policy Questions
What is your return policy?
Due to the nature of our products, we currently do not accept returns. If there is a concern or issue with your order, please send us a message so we can help you resolve your issue.
How do I use a discount code??
Why doesn't my discount code work?
Discount codes can only be applied to sPUNKy products and cannot be used on partner products. As much as we love a great deal, only one discount code may be used per customer for each promotional event. Discount codes cannot be combined.Back to Top
Featured Organization Questions
Where can I find more information about your featured organization?
Information about our featured organizations can be found in our blog. You may read through our past impact there as well.Back to Top
Don't see your question here? Contact us.